Will a complex customer experience hurt the Apple Watch launch?

While some are predicting that Apple will become the world’s first trillion-dollar publicly-traded company, it isn’t difficult to find skeptics who believe the company’s newest product, the Apple Watch, is going to be a huge disappointment.

Source: econsultancy.com

If this is the desired Apple Watch  Customer Experience, then Apple will be in trouble due to the barriers they have created. #custexp #custserv #callcenter