This Is What An Epic Customer Experience Fail Looks Like

Spring break! Fun in the sun! Time away! And then that time you fly home with your family…only to be mistreated so incredibly that writing this blog seems like the only recourse I have. Let me pres…


We have all had airline issues, but this is a long saga of after after failure. A cautionary tales for all of us. #custserv #cctr #cem #callcenter

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