The Taylor Reach Group Extends Their Call Center Reach to Memphis, Tennessee

Mr. Colin Taylor, The CEO and Chief Chaos Officer of The Taylor Reach Group, Inc. announced today that Paul Knapp has joined the customer experience and contact center consulting firm effective immediately.

“Paul is a professional thought leader with a track record of providing successful strategies within the customer service and business industry. With over 25 years of experience in strategic operations, Paul has developed a focused skill set delivering organizational structure, tactics, and delivering process improvement for center actions, quality control and professional coaching skills/training,” said Taylor.

Health Care

B2B Operations