Paul Camrass is a Customer Experience (CX) professional with more than 20+ years of global experience designing and executing game-changing business strategies in the Contact Center world. With a solid track record for orchestrating multi-channel strategies and road maps focusing on optimizing the Contact Center and overall CX, Paul has experience in telecommunications, credit card and financial service industries. He places a focus on designing end-to-end optimization frameworks and aligning Contact Center business strategies with technology adoption and deployment. Having headed up several Workforce Management teams, Paul understands the synergistic cross-function collaboration between the company and Contact Center and brings to the table an excellent balance of passion for driving the organization forward with a pragmatic approach to technology integration.
Looking for more information?
Phone: (647) 428-5811 Ext. 113
Toll Free: (866) 334-3730 Ext. 113