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  • Patricia Ballantyne

    Posted on January 21, 2017 in

    Over the course of a 20+ year career servicing contact centres, Patricia has developed extensive experience in all aspects of Customer Experience delivery from telecommunications to financial services. – Mississauga

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  • Thomay Vlahos

    Posted on January 20, 2017 in

    Thomay Vlahos is a seasoned senior business leader with more than 20 years in call center operations. She has a proven track record of building high performance customer centric teams that deliver an exceptional client experience.

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  • Peg Ayers

    Posted on November 19, 2016 in

    Peg Ayers has led large Customer Service Centers for more than 25 years, improving processes, managing change, and engaging employees – Virginia

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  • Turaj Seyrafiaan

    Posted on October 26, 2015 in

    25+ years of contact center experience, Domestic and International: Telco and Consulting, – Toronto

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  • JD Fairweather

    Posted on October 26, 2015 in

    25+ years of contact center experience, Domestic and International, Client-Side and Consulting – Atlanta

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    John Cockerill

    Posted on October 26, 2015 in

    John Cockerill, as President of The Taylor Reach Group, Inc., consults on sales, marketing and customer service operations. TRG’s clients include firms in the environmental, automotive and high tech fields.

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  • Colin Taylor

    Posted on October 26, 2015 in

    Ranked #5 in Customer Service Globally, 27 Awards for operational excellence, 35+ years Contact Center experience, Domestic and International: Outsource and Consulting

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