Taylor Reach- Call Center & Customer Experience Consulting Firm Secures New Retail Client

We have just secured a new retail client and we are looking forward to having a positive impact on their call center and customer experience operation. This client joins retailers such as Kohl’s and Aldo for whom we have completed projects. Our retail experience includes more than twenty five engagements running the gamut from operational efficiency improvements and revenue generation to site selection, outsource selection, quality and social media initiatives and technology acquisition.

To find out more about our retail capabilities or our experience in Financial Services, Ecommerce, Technology, SaaS based software, Healthcare/Pharma or Services please contact Colin Taylor today by email or call him at 416-979-8692 ext 200.