#telecom

Global contractor network enlists Taylor Reach in new telephony acquisition

Posted on October 18, 2018 in Call Center Technology • Contact Center Technology • Press Release • Technology • Telecommunications

Tags: #cctr• #custserv• #Cx• #telecom• #telephony• call center• communications• construction• contact center• contractors• Customer Experience• customer service• infrastructure• suppliers• Taylor Reach• Taylor Reach Group• TRG

A global leader in contract resource management has enlisted the aid of The Taylor Reach Group, Inc. (Taylor Reach) in acquiring a new telephony platform for their offices and contact centers around the world. Headquartered in the USA, the client is a global resource for connecting qualified contractors and suppliers with hiring clients. Working on […]

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Taylor Reach to assist global currency leader in acquiring new telephony for contact centers

Posted on October 11, 2018 in Press Release • Technology

Tags: #Cx• #telecom• #telephony• call center• communications• contact center• currency• currency investment• Customer Experience• customer service• foreign exchange• Forex• investing• Taylor Reach• Taylor Reach Group• trade• TRG

The Taylor Reach Group, Inc., announces a new telephony project for a world leader in international currency exchange. Working with individual and corporate investors, as well as handling foreign exchange transactions for businesses, creates a highly demanding customer experience environment. With the assistance of Taylor Reach’s team of contact center and CX experts, those demands […]

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Clearlake Capital to Acquire ConvergeOne from Genstar Capital

Posted on May 14, 2014 in Contact Centre Ops

Tags: #callcenter• #cctr• #telecom

• ConvergeOne, a provider of communications solutions and managed services to global enterprises, announced today that it was being acquired by Clearlake Capital, a private equity firm. • ConvergeOne is currently a portfolio company of Genstar Capital, which first invested in ConvergeOne in 2007. • Financial information for the transaction was not disclosed. martinwolf Transaction […]

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