JC Penny

Posted on April 11, 2012 in News

Tags: #cctr• #custserv• call center• Colin Taylor• JC Penny

J.C. Penny To Close Call Center, Layoff 300 Workers Former Apple, Inc. executive Ron Johnson continues to make his mark at J.C. Penny. The company is going through large changes, and the customer service call centers are not escaping the close scrutiny: J.C. Penney Co. announced Thursday that it will close its Customer Call Center […]