Hiring a Consultant

Posted on March 17, 2011 in Call Center Consulting • Call Center Management • Call centre consulting • Contact center consulting • Strategy

Tags: Call Center Consulting• Colin Taylor• Contact Center Consulting• Contact Center Strategy• Customer Service Consulting• Hiring a Consultant• Leadership• Operational Management• Taylor Reach Group

Every call center manager wants their center to run as effectively and efficiently as possible. Every Senior Vice President wants the call or contact centers that they are responsible for to be ‘best practise’ and every Chief Marketing Officer wants the call center to capture or generate the maximum possible orders and revenue. Every CFO […]