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Posted on July 28, 2010 in Call Center Consulting • Contact Centre Ops • Customer Satisfaction • People management • Social Media • The Taylor Reach Group

Tags: Call Center Consulting• Colin Taylor• Contact Center Consulting• Customer Service Consulting• Facebook• LinkedIn• Operational Management• Sturgeons Law• Taylor Reach Group• Twitter

Social media exposure doesn’t equal success. I know this may sound like heresy to some, but the facts speak for themselves. One of the most successful ads in recent history; Old Spices’ “The Man, Your Man could Smell Like” has racked up impressive social media numbers 94 million YouTube views. 630,000 fans on Facebook and […]