Customer Satisfaction

Posted on August 27, 2010 in Call Center Consulting • Case Study • Contact Centre Ops • Customer Satisfaction • Outsourced Quality Monitoring • People management • Quality • Strategy • Success • The Taylor Reach Group

Tags: Call Center Consulting• Case Study• Contact Center Consulting• Contact Center Management• Contact Center Strategy• Customer Satisfaction• Customer Service Consulting• Operational Management• Outsourced Quality Listening• Outsourced Quality Monitoring• Outsourcing• Strategy• Taylor Reach Group

We have just published a new Case Study on Outsourced Quality Monitoring. This is a service we have been providing to a select number of clients for more than 5 years and now are rolling out. Outsource your QA Monitoring The Taylor Reach Group Inc. (Taylor Reach) offers 3rd Party Quality Monitoring Service (3PQM) to […]