call center news

Posted on April 11, 2012 in Call Center Consulting • Economic Development • Facts and Figures • News • Offshoring-Outsourcing • Site Selection

Tags: #cctr• #custserv• call center closing• Call Center Consulting• call center news• call center openings• Canadian call centres• Colin Taylor• Contact Center Management• Taylor Reach Group

The month of April saw the US call center industry actually contract by approx 675 jobs after months of positive growth. The net reduction was cited in the April 2012 Call Center Openings & Expansions Report, published by the Site Selection Group. Based on major announcements of openings expansions and closings the report saw global […]