Call center growth

Posted on December 09, 2010 in Contact Centre Ops

Tags: Call Center Consulting• Call center growth• Industry statistics

As a call center consultant I always enjoy reading the Site Selection Group’s monthly reports on call center openings and contractions. It provides a great point of view and interesting benchmark on the health of the industry. In the November report new growth or expansions numbered most in the US, followed by LatAm, Canada, and […]