911

Shouldn’t 911 calls be answered?

Posted on March 31, 2009 in Emergency • Harrison Township • Planning • Site Selection • Training

Tags: 911

911 call centers generally have a service level of 100/5 that is to say they answer 100% of calls within 5 seconds. This is the level of service that everyone expects when we call a 911 center. A news story on the week end told a different story. In Harrison Township Ohio they recently launched […]

Read more