Snapshotz February Newsletter
With much more of 2012 to go, the February issue of ‘Download’ is packed with valuable information enable you to drive the year forward!
Megatrends for 2012: Contributions from Rod Jones an industry veteran of 35 years and our partner in South Africa
A white paper published by the Contact Center Pipeline on ‘Why contact center audits are a must’ or ‘why you cannot manage what you do not know about’
Snapshotz Online Statistics – experiences drawn from the ever growing base of over 600 Snapshotz users worldwide
With content from Rod Jones, Colin Taylor, Darlene Richard and Deepak Selvaratnam
Read the newsletter Here