Severed fiber optic line causes 911 call center outage – KMVT

A severed phone line is affecting emergency service dispatch in Jerome and Lincoln counties.
Wednesday morning a third party construction company accidentally cut a Century Link fiber optic line here on blue lakes.

Source: www.kmvt.com

Does your business continuity plan consider severed phone or data lines? If you are 911 it should. #911 #cctr #custserv #custexp