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Personalization Is Paramount for Pleasing Purchasers

If marketers have their sites set on gaining and retaining customers, then they had better get to work on personalization.

Source: www.dmnews.com

Personalization is critical to delivering Omni-Channel Customer Service. You must recognize me regardless of the channel I employ for the interaction- #custserv #cx #cctr #callcenter #custexp

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