Demo

Toward a Multi-Channel Contact Center – Email and Chat: Emerging Contact Center Technologies

Call Centers or Contact Centers are increasingly broadening their reach and service offerings to include more than just voice communications: email, chat, SMS and self service are all emerging channels for service and support and the Contact Center is often the hub for these new channels.

Get the whitepaper now for Multi-channel Contact Center tips and tricks

Please provide the following information and we will email you the report you have requested.

Thank you for your interest in The Taylor Reach Group, Inc.

    captcha

    Leave a Reply

    Your email address will not be published. Required fields are marked *

    Winner Top 50 Customer Service Blogs!
    The Taylor Reach Group, Call Center Consultants

    Related Posts

    CX Health Check – Free for limited time

    Special Report: Financial Call Center Best Practice

    Special Report: Closing the Revolving Door

    Customer Support & Interaction

    Business Planning & Management

    Copyright The Taylor Reach Group, Inc. – Call Center Consultants
    All Rights Reserved
    Privacy Policy | Terms And Conditions
    Webmaster: Empower You Web Solutions Inc.

    Our Address

    Head Office
    79 Crescent St.
    Peterborough ON K9J 2G2

    Quick Links