How Yatango is giving power back to the customer
ersonalization and empowerment With marketing trends being dominated by big data and automation, marketers still struggle with grabbing the customer’s attention – and keeping it. In a choice-rich digital space, Yatango decided to use hyperpersonalisation, empowerment and transparency to give the control back to their customers.
Source: www.cmo.com.au
Personalization and Empowerment keys to a Superior Customer Experience – #custserv #custexp #callcenter
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