Forrester’s Customer Experience Index, Spring 2015: The Start of A Whole New Ballgame

By Megan Burns One week ago today we Bostonians enjoyed a picture-perfect opening day at Fenway Park. The sun was shining, temps finally warmed up after an abysmal winter, opening ceremonies paid tribute to local heroes like the Richard and Frates families*, and our beloved Red Sox beat the Washington Nationals 9-4. What I love about opening day at […]


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