DHL closing its Boise call center, 105 employees to be laid off
BOISE — The DHL Express call center in Boise is expected to close its doors in two months.
The call center announced the closure today which is planned for October 24th.
It will result in the loss of 90 customer service representatives along with about 15 management positions.
The employees are members of Teamsters Local Union 483.
Mark Briggs is secretary and treasurer of the union. He says the international shipping business has lost billions of dollars over the last five years and the closure is part of its restructuring plan.
He adds that two other DHL call centers in New York have also been closed.