Customer Reach Newsletter October 2010
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CUSTOMER REACH® VOLUME 7, ISSUE 8 OCTOBER 2010 ISSN 1718-8938
Inside this Issue
- Operational Indicators – Financial Metrics
- The Customer Experience and the Call Center
- Inside the Taylor Reach Group
- Should you Outsource your QA Monitoring?
- Case Study
Read our Customer Reach Newsletter – October 2010 (pdf-1.3mb)
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