Customer Reach Newsletter October 2009
In this issue:
- A Thousand Points of Light – Knowledgebase, a path for salvation? – By Colin Taylor
- Inside the Mind of the Outsource Agency – By Colin Taylor, Founder & CEO
- Newsworthy
- Inside TRG – TRG adds ContactCenterWorld.com news feed to website
- Case Study – In this regular column we review the successes that TRG is part of – TRG assists Health & Fitness Technology Company manage surging call volumes
- Classifieds – Services, Offerings and Opportunities for Contact Center and Call Center professionals.
- Testimonials
Customer Reach – October 2009
Customer Reach – Newsletter Archive