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Customer Reach Newsletter October 2009

In this issue:

  • A Thousand Points of Light – Knowledgebase, a path for salvation? – By Colin Taylor
  • Inside the Mind of the Outsource Agency – By Colin Taylor, Founder & CEO
  • Newsworthy
  • Inside TRG – TRG adds ContactCenterWorld.com news feed to website
  • Case Study – In this regular column we review the successes that TRG is part of – TRG assists Health & Fitness Technology Company manage surging call volumes
  • Classifieds – Services, Offerings and Opportunities for Contact Center and Call Center professionals.
  • Testimonials

Customer Reach – October 2009
Customer Reach – Newsletter Archive

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