Customer Reach Newsletter May 2010
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CUSTOMER REACH® VOLUME 7, ISSUE 5 MAY 2010 ISSN 1718-8938
Inside this Issue
- Staff Retention Part 3 – Improving Retention Today- Actionable ideas that you can implement immediately including:
- Rewards & Recognition,
- Tactic versus Strategic Programs,
- Leveraging the Career Path,
- Integrating Peer Feedback,
- Operational Indicators – Average Handle Time (AHT)
- Inside the Taylor Reach Group (TRG)
- Case Study
Read our Customer Reach Newsletter – May 2010 (pdf-1.1mb)
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