Customer Reach Newsletter April 2011
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CUSTOMER REACH® VOLUME 8, ISSUE 4 APRIL 2011 ISSN 1718-8938
Inside this Issue
- At Your Service, Servant Leadership and the Call Center
- Outbound Calling, the ugly duckling of call centers or the key to goose your center revenues?
- Telephone Consumer Protection Act
- Inside Taylor Reach
- Engagement Expert Joins Call Center Consulting firm
- Case Study
Read our Customer Reach Newsletter – April 2011 (pdf-1.1MB)
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