Customer Reach Newsletter April 2010

CUSTOMER REACH® VOLUME 7, ISSUE 4 APRIL 2010 ISSN 1718-8938
Inside this Issue

• Staff Retention
• Management Demands Meets Demand Management
• Inside TRG
• Case Study
• Testimonials

Read our Customer Reach Newsletter – April 2010 (pdf-1mb)

Customer Reach provides news and views of the contact center industry. It is sent to more than 11,000 senior contact center executives, like yourself around the globe.

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