Customer Reach June 2009- now available

The June issue of is now available. In this issue we examine a contrarian point of view for charitable giving, site selection as well as news and views of the contact center industry. You can access the newsletter here.

Let us know what you think of this issue and your thoughts and suggestions on how we can improve. You can reach the authors of this months articles by email: [email protected] or [email protected], we would love to here from you.

This issue has been sent to more than 11,000 senior contact center executives, like yourself around the globe.