Contact Center and Customer Experience Events – July 2018

At Taylor Reach Group, we have compiled a list with hundreds of expos, conferences and summits focused on the Call Center, Contact Center and/or Customer Experience. Whether you’re interested in speaking, exhibiting or simply attending these events, we wanted to keep everybody informed on the upcoming Contact Center and CX Events. With that, here are some of the events taking place in July 2018 (in chronological order) with direct links to each event:


Enterprise World 2018: July 10-12, Toronto, ON

OpenText Enterprise World 2018 is the world’s largest information conference. Over three days, you will gain inspiration from your colleagues, cultivate your network, learn to harness the value in your digital information and move your company forward.

Next Generation Contact Center & Customer Engagement Best Practices: July 16 – 20, Macau, SAR

Managing a small contact center is challenging. You don’t have the resources or resileince of large centers. Each presenter has a unique perspective and story on what they do and how. Find out about their specific challenges and opportunities as the best from around the World share tips

Shared Services & Outsourcing Week: July 23-24, Toronto, ON

As the only Shared Services event in Canada, this summit offers shared services leaders across all functions and maturity levels unparalleled access to the latest leading-edge tools and strategies to implement, innovate and optimize your shared services and position your organization for growth.

Chief Data & Analytics Officer Singapore: July 24-25, Singapore

Chief Data & Analytics Officer Singapore is SE Asia’s leading event for the senior data analytics community to share their experiences of developing the infrastructure, ecosystem, culture and talent to enable data-based decision making and advance towards the smart enterprise.

Customer Experience World Cape Town 2018: July 31 – Aug 1, Cape Town, South Africa
CEW 2018 Cape Town is the premier customer experience event available for Customer Experience professionals from around the globe. It draws together the best speakers, the top thought leaders and the key industry experts worldwide to bring you up to speed on Customer Success Programs, and the role customer success will play in it.

If you’re looking to optimize the Contact Center or Customer Experience delivered by your organization or are simply looking to inform yourself more on the industry, we strongly suggest checking out some of these events.

The Taylor Reach Group tracks detailed information on hundreds of Contact Center, Call Center and Customer Experience events, so you don’t have to. If you’re interested in learning more about these conferences, expos and summits including what exact data-points Taylor Reach collects, additional information and the Industry Events List is available for purchase here.

If you have any additional questions, please feel free to reach out to our Marketing Coordinator, Sarah Hill- Stapley

Leave a Reply

Your email address will not be published. Required fields are marked *