Ontario Minimum Wage

Drive to 15 – How Minimum Wage Increases Will Impact Businessess & Contact Centers

Posted on June 15, 2017 in Call centre consulting • Contact Center • Contact center consulting • Economic Development • News • Ontario Minimum Wage • Opinion • Telecommunications • Uncategorized

By: Colin Taylor, John Cockerill, Garry Schultz, Turaj Seyrafiaan and David BradshawAs many of you have heard, Illinois,  Ontario  have announced anticipated minimum wage increases to $15/hour. Many other American and Canadian, states and provinces are anticipated to follow this “15 and fairness” movement. This topic has been very controversial as some are in favor […]

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How Ontario Minimum Wage Increases Will Impact Contact Centres

Posted on June 05, 2017 in Contact Center • Facts and Figures • Offshoring-Outsourcing • Ontario Minimum Wage • Opinion • Site Selection

By: Colin Taylor, John Cockerill, Garry Schultz, Turaj Seyrafiaan and David BradshawAs many of you have heard, Ontario has announced a minimum wage increase  to $15/per hour. This topic has been very controversial as some are in favour of, and others opposed. This jump in wages raises many questions and concerns as organizations and individuals try […]

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