Call Center Training Redesign Exceeds Expectations – The Taylor Reach Group – Call Center Consultants
Best practice call center training redesign, improves FCR, Speed to Competency and VOC
Source: thetaylorreachgroup.com
Adult learning, multi-modal training delivery and gamification deliver immersive training that exceeds VOC, FCR and speed to competency objectives- #custserv #callcenter #cx #cctr
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