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Call Center Training Redesign Exceeds Expectations – The Taylor Reach Group – Call Center Consultants

Best practice call center training redesign, improves FCR, Speed to Competency and VOC

Source: thetaylorreachgroup.com

Adult learning, multi-modal training delivery and gamification deliver immersive training that exceeds VOC, FCR and speed to competency objectives- #custserv #callcenter #cx #cctr

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