Building a Stellar Customer Experience | Content Development | Training Industry
Source: www.trainingindustry.com
Good post by Jodi. The keys to the Customer Experience are;
To be treated like a valuable customer.
To be recognized as an individual.
To speak with a knowledgeable person who can resolve their issues.
To have a prompt and courteous interaction.
To be respected.
To be heard.
To have problem solved quickly and easily
#custserv #custexp #callcenter
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