Allianz to open new SA contact centre

Insurance company Allianz will set up a new national contact centre in Adelaide, creating 250 new jobs over the next 15 months.

Allianz already has about 250 employees in the South Australian capital. Allianz managing director Terry Towell said the new contact centre and expanded claims processing facilities would double the size of its SA workforce to around 500 by the middle of next year.

South Australia treasurer Kevin Foley described the expansion as “an investment coup”. “The timing could not be better,” Foley said. “It will help soften the blow of the Mitsubishi closure and could potentially offer jobs to a number of those displaced workers.” Towell said the decision to choose Adelaide for the new centre was based on the state’s competitiveness in terms of business costs and the availability of a high-quality workforce.

Originally published in Callcentres.net