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6 Deadly Customer Service Blind Spots: How Many Do You Suffer From?

Even the best companies I work with as a customer service consultant have blind spots that I discover, areas within the customer experience that urgently need attention. Here are six such areas where you may be sabotaging your own best customer service and customer experience efforts. 1. Have you overlooked the […]

Source: www.forbes.com

Good List of Customer Service ‘Blind Spots’ – #custserv #cx #callcenter 

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