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The Truth About Today’s Retail Customers May Shock You (Here’s How To Stay In Business Anyway)

If you’re involved in any sort of brick and mortar business, anything that exists in the quote unquote real world (retail, services, hospitality, manufacturing, etc.) it’s time to take a good, honest look at what the digital revolution has done to your customers and prospects. If you’re brave enough to take this direct look […]

Source: www.forbes.com

Great post on the demand of customer for #digitalparity. For traditional retailers the line has been drawn, they must adopt the new reality or die out adhering to the old. #custserv #custexp

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