A team of Industry veterans, not an IROC (Interchangeable Right Out of College) to be seen.
We believe that to do the best work, you must have the hands on experience of having done the job before. To be successful we have to have struggled with the same issues and challenges that our clients face. We have to have made mistakes and learned from them.
This is why when you deal with The Taylor Reach Group, Inc. (Taylor Reach) you deal with experts. Each one of our consultants has a minimum of 20 years of ‘hands-on’ call center operational management experience. We do not ‘Sell the Pyramid’… we don’t lead the sales effort with a grey haired industry veteran who vanishes the first day of the engagement to be replaced by an IROC with 3 months of training in completing a template. You meet and deal with the experts throughout your project.
Check out the Bios below of our team members below and you will see some of best and brightest call center people in the business today!
Colin Taylor
John Cockerill
Turaj Seyrafiann
John Droll
JD Fairweather
Mary Jones
Gloria Kurant