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Contact Centre Benchmarking Report – Contact-Centres.com

Contact Centre Benchmarking Report by Dimension Data – 2016 SurveyOpen Take part now to see how your customer experience performance compares to your peers’

Source: contact-centres.com

If you don’t know where you are, how can you know where you are going? – #callcenter #cctr http://ow.ly/SK4Za 

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