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Building a Stellar Customer Experience | Content Development | Training Industry

Source: www.trainingindustry.com

With the Customer Experience it keeps coming back to the fact that customers want;
To be treated like a valuable customer.
To be recognized as an individual.
To speak with a knowledgeable person who can resolve their issues.
To have a prompt and courteous interaction.
To be respected.
To be heard.
To have problem solved quickly and easily

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