Toronto- Mr. Colin Taylor, The Chairman and CEO of The Taylor Reach Group, Inc. and Gloria Kurant, President of Kurant Direct Inc, today announced that a Strategic Agreement has been signed between the two call and contact center consulting firms. The companies will work with each others’ clients and prospects to broaden the scope of [...]
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Call Center and Customer Service consultancy Grows Again- Industry Veteran – Deborah MacAskill Joins Taylor Reach Toronto- Mr. Colin Taylor, The Chairman and CEO of The Taylor Reach Group, Inc. today announced that the Toronto based Call/Contact and Customer Service Consultancy has added Ms Deborah MacAskill to its’ team of consultants. “Deb adds more [...] This has been an exciting fall for us at TRG; we have secured a number of new clients and launched some new services. In particular we are excited about two specific service offerings: Managed Service and Pay for Performance consulting. TRG Managed Services may not fit with your view of contact center consulting, and frankly, it [...] I have always been a firm believer in the old adage that “you get what you pay for”, but it is also true that just because you paid a lot for something doesn’t always mean you get a good result. I think that generally products and services are priced based on their value and based on [...] |
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Call Centre Management Consultants - Contact Centre Management Consultants |
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