Colin Taylor
John Cockerill
The Taylor Reach Group, Inc on LinkedIn

US Call Center Industry sees Negative Growth

The month of April saw the US call center industry actually contract by approx 675 jobs after months of positive growth. The net reduction was cited in the April 2012 Call Center Openings & Expansions Report, published by the Site Selection Group. Based on major announcements of openings expansions and closings the report saw [...]

Who said all the Call Center Incentives were Gone?

Just read the Site Selection Groups’ Economic Incentives market Report for December 2011 and it became very clear to me that incentives can still be a significant inducement to business locations and drive localized economic development.

The December reports references 186 projects garnering incentives of more than $750 million. The largest project listed is [...]